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Frequently Asked Questions

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  • What is order deadline?

    It is deadline that you set us to complete your work. It is not necessarily your actual work deadline. Although we guarantee to complete your order before set deadline, we recommend you to select order deadline one day before your actual deadline, as you might want to change some personal information, and print it out or upload it to your institution.

  • What do I need to include in "Work Details" field?

    You need to include as much details as possible. It is the best to copy whole question there, and additionally to add your own instructions, such as your opinion about question, as well as some ideas about evaluation. From our side, we will complete everything else. If you don't put enough details, work result may have different opinion from yours.

  • What "How many sources do you need?" field means?

    Each work will be based on a number of sources. We need you to choose with how many sources you writing must be correlated.

  • How to correctly select formatting style of your order?

    Each educational institution usually has a standard of how to format every writing. Most common formatting styles are APA, MLA, Chicago/Turabian and Harvard. Formatting includes citation, headings, referencing, etc. Please read our useful links page, to get more information.

  • How to choose academic level of my paper?

    We don't recommend people to order work of higher academic level then they actually need. If you are: 

    1. Studying at a College, High School or equivalent - you should choose College level

    2. Studying towards Bachelor degree or equivalent - you chould choose Undergraduate level

    3. Studying towards Masters degree or equivalen - you should choose Postgraduate level

    4. Working or studying at a higher level then Masters - you chould choose PhD level

    Each work is assigned to a team specializing in a certain academic level writings.

  • What is free inquiry?

    It is an option for those who don't trust us, and would like to check whether we are suitable company for their order. After receiving free inquiry, our customer support team will contact potential client via email or phone, to discuss all aspects of order prior to payment.

  • Will I get a refund if I am not satisfied with the quality of paper?

    Our company offers 3 paper revisions free of charge. If after 3 revisions You are still not happy with the paper quality, then our Quality Control Department will investigate whole process, and make decision about refund.

  • What if I am not happy with the paper you have written?

    You have an opportunity to request 3 paper revision free of charge. Each revision request should clearly indicate which parts of your work should be changed. For more information read revision policy.

  • Is it possible to pay for service after I receive my order from you?

    No, it is not possible, as our services are based on prepayment structure.