Information we collect from visitors of our website.
Our server settings are set to automatically collect standard information such as Internet browser type, operating system and access time of our visitors. This information does not identify anyone. We are not interested and not attempting to find out the identities of our visitors.
This information is used solely to improve the layout and content of our web pages. We in no circumstances sell, rent or share information we collect.
We are using Google Analytics system, to monitor the usage of our website. This system uses “cookies”. Cookies are text files sent to your computer for collection of standard Internet log information as well as visitors’ behavior in an anonymous way. This information is transmitted to Google, and then used to evaluate visitors’ use of this website and generate statistical reports regarding website activity. You can read more about cookies at www.aboutcookies.org
. You can also disallow Google Analytics to track you, this can be done using the following website, http://tools.google.com/dlpage/gaoptout
Information we collect from our customers.
Your email will only be used to send you information regarding your Order or important stages like registration, order completion or urgent information requests. Your personal phone number will only be used for very important notifications. In order for your account to be activated, you will have to verify both, your email as well as phone number. If you decide to choose our Top priority customer service option, we might also send you SMS notifications confirming stages of your Order.
This information will only be used by our Customer Support team and on no circumstances be disclosed to any third parties. This information is never sold/shared/rented.
All personal as well as order information we collect is securely encrypted by SSL-certificates, which guarantees a safe data transmission.
We do not store your credit or debit card details.
Complaints and queries.
We strive to meet the highest safety and confidentiality standards when we collect your personal information. We encourage people who think that our information collection policy is unfair, to let us know about the issue. We are always ready to hear your ideas regarding service improvement.
Personal information access.
We try to be as fair as we can in terms of allowing visitors and customers to access their personal information. You are always welcome to request your personal information from us, by sending an appropriate email request under Data Protection Act 1998 to firstname.lastname@example.org
. If we hold any personal details of yours, we will explain the reason of holding and share with you your personal information. We may respond to this inquiry via phone or email.
You can also ask us to make amendments to your personal information, by contacting Customer Support Team.
Last update October 27, 2017